Policies

Our 100% Satisfaction Guarantee

Buying a custom suit is a process that takes time and collaboration between both parties. Our goal is to ensure you’re completely satisfied with your new garments.

That’s why we offer our 100% Satisfaction Guarantee — at no extra cost, we’ll make any necessary alterations, adjustments, or re-fittings. And if needed, we’ll even remake your garment to ensure it’s just right.

If, after every effort, we’re still too far apart on expectations, we’ll refund 100% of the amount paid in lieu of further adjustments.

Your satisfaction is our top priority.